If you're using Appointment Reminder to send phone call reminders, you will want to set the caller ID of the incoming call to your phone number.
Log into Appointment Reminder
Go to Account Settings.
Click on Settings > Caller ID
Enter your phone number.
Appointment Reminder will call the phone number you entered. You will be asked to enter the digits you see on screen.
If you need to change your caller id once set please reach out to support and we can reset it for you.