# Appointment Reminder Help

> Appointment Reminder Knowledge Base

## General Questions

- [Appointment Reminder - Create New Account](http://support.appointmentreminder.com/en/articles/6735172-appointment-reminder-create-new-account.md)
- [Automatically Reply when client confirms appointment](http://support.appointmentreminder.com/en/articles/6753472-automatically-reply-when-client-confirms-appointment.md): Instructions on how to automatically send a SMS Auto Responder to your client when they confirm their appointment.
- [Android: Add Link to Appointment Reminder](http://support.appointmentreminder.com/en/articles/6925979-android-add-link-to-appointment-reminder.md)
- [API - Getting Started](http://support.appointmentreminder.com/en/articles/5801217-api-getting-started.md)
- [Appointment Confirmation - Setup](http://support.appointmentreminder.com/en/articles/6523140-appointment-confirmation-setup.md): How to setup appointment confirmation text or emails using sequences.
- [Importing appointments by file into Appointment Reminder](http://support.appointmentreminder.com/en/articles/5655625-importing-appointments-by-file-into-appointment-reminder.md): Use an Excel or CSV spreadsheet of appointments and upload to AppointmentReminder.com - EMR/EHR Appointments
- [Sending Appointment Reminders to yourself](http://support.appointmentreminder.com/en/articles/5645347-sending-appointment-reminders-to-yourself.md)
- [YouTube - Sequences - How To Video - Multiple Reminders / Work Flows](http://support.appointmentreminder.com/en/articles/6396014-youtube-sequences-how-to-video-multiple-reminders-work-flows.md): Video walks through how to setup and edit sequences for the appointment reminder system.
- [YouTube - Starter Video - System Overview - First Time User](http://support.appointmentreminder.com/en/articles/6396011-youtube-starter-video-system-overview-first-time-user.md): Video for first time users to get acquainted with AppointmentReminder.com.
- [How to connect Zoho Calendar to Appointment Reminder](http://support.appointmentreminder.com/en/articles/5638651-how-to-connect-zoho-calendar-to-appointment-reminder.md)
- [Automatic reply recognition.](http://support.appointmentreminder.com/en/articles/5638337-automatic-reply-recognition.md)
- [FAQ's](http://support.appointmentreminder.com/en/articles/5638221-faq-s.md)
- [Where do I find my API key.](http://support.appointmentreminder.com/en/articles/5638197-where-do-i-find-my-api-key.md)
- [Change or update your login email address](http://support.appointmentreminder.com/en/articles/5638188-change-or-update-your-login-email-address.md)
- [Reduce the number of reminders you are sending](http://support.appointmentreminder.com/en/articles/5638178-reduce-the-number-of-reminders-you-are-sending.md)
- [SMS Character Limit for text messages](http://support.appointmentreminder.com/en/articles/5638173-sms-character-limit-for-text-messages.md)
- [What are Sequences?](http://support.appointmentreminder.com/en/articles/5638171-what-are-sequences.md)
- [Change the language/accent of phone call reminders?](http://support.appointmentreminder.com/en/articles/2756129-change-the-language-accent-of-phone-call-reminders.md)
- [Which countries do you support?](http://support.appointmentreminder.com/en/articles/2756126-which-countries-do-you-support.md)
- [Set the caller ID for voice reminders](http://support.appointmentreminder.com/en/articles/2756124-set-the-caller-id-for-voice-reminders.md)
- [What other Calendars do you integrate with?](http://support.appointmentreminder.com/en/articles/2756123-what-other-calendars-do-you-integrate-with.md)
- [Edit the text that is sent in the reminder](http://support.appointmentreminder.com/en/articles/2756116-edit-the-text-that-is-sent-in-the-reminder.md)
- [Change the time appointment reminders are sent.](http://support.appointmentreminder.com/en/articles/2756115-change-the-time-appointment-reminders-are-sent.md)
- [Change where customer replies are delivered to](http://support.appointmentreminder.com/en/articles/2756114-change-where-customer-replies-are-delivered-to.md)
- [Disable Text or Phone or Email Reminders](http://support.appointmentreminder.com/en/articles/2755838-disable-text-or-phone-or-email-reminders.md): Disable different types of reminders
- [Confirm a appointment reminder has been sent](http://support.appointmentreminder.com/en/articles/2732698-confirm-a-appointment-reminder-has-been-sent.md)
- [Adding additional users to Appointment Reminder](http://support.appointmentreminder.com/en/articles/2732694-adding-additional-users-to-appointment-reminder.md)
- [HIPAA Compliance](http://support.appointmentreminder.com/en/articles/2732693-hipaa-compliance.md)
- [Appointment reminders aren't sending](http://support.appointmentreminder.com/en/articles/2732691-appointment-reminders-aren-t-sending.md)
- [What type of appointment reminders can be sent?](http://support.appointmentreminder.com/en/articles/2732690-what-type-of-appointment-reminders-can-be-sent.md)
- [What number are text messages sent from](http://support.appointmentreminder.com/en/articles/2732689-what-number-are-text-messages-sent-from.md)
- [Dedicated Australian Mobile Number Verification Requirements](http://support.appointmentreminder.com/en/articles/15369721-dedicated-australian-mobile-number-verification-requirements.md)

## Google Calendar

- [Google Calendar - Time zones](http://support.appointmentreminder.com/en/articles/5641554-google-calendar-time-zones.md)
- [Replies not syncing to Google Calendar](http://support.appointmentreminder.com/en/articles/6749744-replies-not-syncing-to-google-calendar.md)
- [Demonstration \(DEMO\) of ApppintmentReminder.com and Google Calendar - Feb 2023](http://support.appointmentreminder.com/en/articles/6971301-demonstration-demo-of-apppintmentreminder-com-and-google-calendar-feb-2023.md): A walkthrough of using AppointmentReminder.com with Google Calendar with the new updated calendar interface.
- [Getting Started with Google Calendar](http://support.appointmentreminder.com/en/articles/2732703-getting-started-with-google-calendar.md): Connecting Google Calendar to Appointment.
- [My Google Calendar Appointments Aren't Syncing](http://support.appointmentreminder.com/en/articles/2732705-my-google-calendar-appointments-aren-t-syncing.md): Finding out why appointments are
- [Missing Google Calendars](http://support.appointmentreminder.com/en/articles/2732706-missing-google-calendars.md): Google calendars not showing in available list.
- [Negative Keywords](http://support.appointmentreminder.com/en/articles/2732709-negative-keywords.md): Stop reminders sending in certain situations.
- [YouTube - Google Calendar Integration - How To Setup](http://support.appointmentreminder.com/en/articles/6396008-youtube-google-calendar-integration-how-to-setup.md): Setup Video on how to send Appointment Reminders with Google Calendar
- [Send to Multiple Phone Numbers and Emails](http://support.appointmentreminder.com/en/articles/2732712-send-to-multiple-phone-numbers-and-emails.md)
- [Change Calendar Start / End Hours](http://support.appointmentreminder.com/en/articles/5638157-change-calendar-start-end-hours.md)
- [What happens when someone replies](http://support.appointmentreminder.com/en/articles/2732716-what-happens-when-someone-replies.md)
- [Re-Scheduled Appointments](http://support.appointmentreminder.com/en/articles/2732711-re-scheduled-appointments.md)
- [Keyword Mapping](http://support.appointmentreminder.com/en/articles/2732715-keyword-mapping.md): Sending different reminder templates based on keywords detected.
- [How to format mobile or email addresses](http://support.appointmentreminder.com/en/articles/2732710-how-to-format-mobile-or-email-addresses.md)
- [How do I include the location from Google Calendar in the reminder scripts](http://support.appointmentreminder.com/en/articles/2732692-how-do-i-include-the-location-from-google-calendar-in-the-reminder-scripts.md): Using Custom Fields with Google Calendar
- [Can I adjust the script to include the calendar name it's pulling from?](http://support.appointmentreminder.com/en/articles/2757209-can-i-adjust-the-script-to-include-the-calendar-name-it-s-pulling-from.md): Include employees name in the reminder script.
- [How to set the default script for each Google Calendar](http://support.appointmentreminder.com/en/articles/2732696-how-to-set-the-default-script-for-each-google-calendar.md)
- [Change confirmed text on Google Calendar](http://support.appointmentreminder.com/en/articles/2732718-change-confirmed-text-on-google-calendar.md)
- [Disable Phone Call Reminders](http://support.appointmentreminder.com/en/articles/2732717-disable-phone-call-reminders.md)
- [How often does Appointment Reminder sync with Google Calendar?](http://support.appointmentreminder.com/en/articles/2732713-how-often-does-appointment-reminder-sync-with-google-calendar.md)
- [All Day Events](http://support.appointmentreminder.com/en/articles/2732708-all-day-events.md)
- [Google Calendar Custom Mappings](http://support.appointmentreminder.com/en/articles/15526652-google-calendar-custom-mappings.md): how to extract custom data from google to use in your appointment reminder templates.

## Outlook - Office 365 - Desktop/Online

- [Office 365 - Getting Started](http://support.appointmentreminder.com/en/articles/6393418-office-365-getting-started.md): Connect your Office 365 Calendar to Appointment Reminder
- [How do I include the location field from Office 365 Calendar in the reminder scripts?](http://support.appointmentreminder.com/en/articles/6641146-how-do-i-include-the-location-field-from-office-365-calendar-in-the-reminder-scripts.md): Using Custom Fields with Office 365 Calendar
- [Demonstration of Outlook / Office 365 AppointmentReminder.com Integration - DEMO](http://support.appointmentreminder.com/en/articles/7042811-demonstration-of-outlook-office-365-appointmentreminder-com-integration-demo.md): Walkthrough of how-to setup Outlook / Office 365 Calendar integration and options.
- [Quick YouTube - Office 365 Integration - How To Setup](http://support.appointmentreminder.com/en/articles/6396006-quick-youtube-office-365-integration-how-to-setup.md): Video on how to setup Office 365/ Outlook Sync to send Appointment Reminders.

## Outlook Calendar \(Desktop\) - NO LONGER SUPPORTED

- [Appointment reminders aren't sending](http://support.appointmentreminder.com/en/articles/2756130-appointment-reminders-aren-t-sending.md)

## Appointment Reminder Native Calendar

- [How to send Group Reminders](http://support.appointmentreminder.com/en/articles/6698738-how-to-send-group-reminders.md): A walk through video on how to send a single reminder to multiple people.
- [Appointment reminders aren't sending](http://support.appointmentreminder.com/en/articles/2756136-appointment-reminders-aren-t-sending.md)
- [How to add appointment manually to Appointment Reminder.](http://support.appointmentreminder.com/en/articles/6627736-how-to-add-appointment-manually-to-appointment-reminder.md)
- [Getting Started with AppointmentReminder.com Native Calendar](http://support.appointmentreminder.com/en/articles/6843304-getting-started-with-appointmentreminder-com-native-calendar.md): This is for first time users to be able to add appointments and start sending reminders without integrating a third party calendar.
- [Change the calendar start and end hours](http://support.appointmentreminder.com/en/articles/2732707-change-the-calendar-start-and-end-hours.md)
- [Adjust the Number of Time Slots Per Hour](http://support.appointmentreminder.com/en/articles/2732704-adjust-the-number-of-time-slots-per-hour.md)

## Redtail

- [Opt Out - Filtering Redtail Contacts](http://support.appointmentreminder.com/en/articles/5869052-opt-out-filtering-redtail-contacts.md)
- [Getting Started with Redtail](http://support.appointmentreminder.com/en/articles/2732719-getting-started-with-redtail.md)

## Workflows

- [Auto Respond to Replies](http://support.appointmentreminder.com/en/articles/2732688-auto-respond-to-replies.md)
- [Workflow Dashboard](http://support.appointmentreminder.com/en/articles/2732702-workflow-dashboard.md)
- [Post Appt Follow Up - Review Requests](http://support.appointmentreminder.com/en/articles/2732700-post-appt-follow-up-review-requests.md): Used to send clients messages AFTER an appointment. Can be done for gathering reviews or scheduling next appointment.

## Billing Questions

- [Download Copy of Invoice](http://support.appointmentreminder.com/en/articles/2756153-download-copy-of-invoice.md)
- [Cancel Account](http://support.appointmentreminder.com/en/articles/2756150-cancel-account.md)
- [Pricing](http://support.appointmentreminder.com/en/articles/2756146-pricing.md)
- [Contact Details](http://support.appointmentreminder.com/en/articles/2756145-contact-details.md)
- [What happens if I go over my monthly limit?](http://support.appointmentreminder.com/en/articles/2756144-what-happens-if-i-go-over-my-monthly-limit.md)
- [US Pricing List](http://support.appointmentreminder.com/en/articles/10059462-us-pricing-list.md)

## Online Calendar Booking

- [Integrating Zoom with AR.com Online Booking Page](http://support.appointmentreminder.com/en/articles/5638220-integrating-zoom-with-ar-com-online-booking-page.md): This integration only works when users are using the AppointmentReminder.com booking page and clients are scheduling their own meetings.
- [How to create an Online Booking Calendar](http://support.appointmentreminder.com/en/articles/3319768-how-to-create-an-online-booking-calendar.md): Step by Step guide on how to create a booking calendar.
- [YouTube - Online Booking Calendar Video - How To](http://support.appointmentreminder.com/en/articles/5632678-youtube-online-booking-calendar-video-how-to.md): Link to the YouTube video on walking through how to create an online booking page.

## Apple Calendar

- [Apple Calendar - Getting Started](http://support.appointmentreminder.com/en/articles/5655028-apple-calendar-getting-started.md)
- [YouTube - Apple Calendar Integration - How To Setup](http://support.appointmentreminder.com/en/articles/6396003-youtube-apple-calendar-integration-how-to-setup.md): Watch this video on how to integrate and setup you Apple Calendar with AppointmentReminder.com

## TeamUp

- [Video for Adding Teamup Calendar To Appointment Reminder](http://support.appointmentreminder.com/en/articles/6309555-video-for-adding-teamup-calendar-to-appointment-reminder.md)
- [How to use AppointmentReminder.com with Teamup](http://support.appointmentreminder.com/en/articles/6749904-how-to-use-appointmentreminder-com-with-teamup.md): An overview on how to connect your Teamup calendar to AppointmentReminder.com